new-patients

Parents welcomed back

We encourage your involvement in your child’s dental care. Parents are welcomed to accompany their child in the treatment area during examinations and all appointments except sedation. This gives us the chance to teach you and the child the skills and tips for maintaining beautiful smiles but also provides you the opportunity to see how we interact with children and to ask any questions you may have.

How you can help the appointment run smoothly

We do ask that when you accompany your child for treatment, you assume the role of a silent observer. Your presence is greatly enhanced if you play a passive role because if more than one person is speaking to the child, he/she may become confused. The presence or absence of the parent sometimes can be used to gain cooperation for treatment. There may be times when the child’s experience is enhanced by parent’s absence to gain the patient’s attention, improve compliance, avert avoidance behaviors, and establish appropriate dentist-child roles.

Also…

Let your child know that the dentist and the staff are going to explain everything they do. Don’t talk about “needles,” “shots,” or any of those words that will sound scary to your child. We will explain everything using language that is non-frightening to your child.

Positive memories at the dentist office

Over time we hope to develop and nurture the relationship between patient and doctor, which ultimately builds trust and allays fear/anxiety.

We will offer you all treatment options and work with you to determine the best treatment plan with the most compassionate approach for your child.

New Patient Form

To save you time when you come in, please complete the new patient forms and click submit.

Our Office Policy Regarding Dental Insurance

The following is a list of insurance companies that our office is an in-network provider for. The plans must be PPO plans in order for us to file them.

  • Aetna
  • Ameritas
  • Assurant
  • Cigna
  • Delta Dental
  • Guardian
  • Humana
  • Metlife
  • Premier
  • Principal
  • The Standard
  • United Concordia

We can file any PPO plan in our office. If it is not one of the plans listed above we would be considered out-of-network.

If we have received all of your insurance information on the day of the appointment, we will be happy to file your claim for you. You must be familiar with your insurance benefits, as we will collect from you the estimated amount insurance is not expected to pay.

By law your insurance company is required to pay each claim within 30 days of receipt. We file all insurance electronically, so your insurance company will receive each claim within days of the treatment. You are responsible for any balance on your account after 30 days, whether insurance has paid or not. If you have not paid your balance within 60 days a re-billing fee of 1.5% will be added to your account each month until paid. We will be glad to send a refund to you if your insurance pays us.